April 26, 2017 at 5:42 pm As being a DOD member, I had been pressured to employ Spending budget Rental car or truck. I required to lengthen a 4-thirty day period lease by 7 times and soon after two times of attempts totaling 3 several hours, I supposedly achieved a supervisor (Newton) at Dulles Intercontinental and he extended the lease stating that each one his staff members understood they may and who I spoke with. After i stated I will not remember her title he blew it off and said properly it could be finished. I mentioned that not simply did the person point out I couldn’t prolong but required to drive to Dulles to renew the contract they also claimed the supervisor was not in and presented a nonworking range to Call them.
They don’t know nearly anything about Costumer Service and they've no clue how make organization and not enough expertise in sales.
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Anyone from. Corporate HQ ought to consider my account ASAP and solve my problem. Or else I'll hold calling and sending e-mails for my income. I dont have dollars to provide away i obtained charges just like the upcoming human being. And An additional point i dont recognize is why im not becoming refunded my full 200 n anything $$$ deposit back again After i prepaid for every little thing on that car. Insurance mainly gasoline. Just what the hell was i charged 78$ for. For what i saved getting advised The entire deposit is not to be touched Unless of course there was some problems company website n there wasnt. How what where who and why am i not getting my funds.
When the full offered to me on line Once i called for reservations is $196.00. Then I get to your airport and also a demand for liability is added on when I currently opted for full coverage on the net.
on any rental I've used. Now I am endeavoring to spend a Invoice so it doesn't head to assortment And that i have not missed a payment for something And that i can't get by way of to the read more cellphone simply because they are in meetings and by no means return telephone calls. This company “SUCKS”
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Your company SUCKS!! My husband rented a car from you, which was overpriced for an intermediate automobile. He forgot to use his AARP card to get a discount. I named and check with that we be reimbursed and also the impolite Girl on the opposite close from the telephone explained it could not be finished after the completion of your rental. This was the airport finances in Philadelphia, PA.
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Degree two Client Service Agent 32537 responded. She claimed that Spending budget strives to take care of a mechanically audio truck fleet. She said that my working experience wasn't standard and since the truck was used and served its goal, she could only offer a $42 refund.
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PS: another time I phone Costumer Service and speak with “supervisor” and allow them to know how poor may be the service and she stated that she will be able to’t uncover any record of my phone calls, that for the reason that I made the reservation with 3rd party they don’t preserve history on that ..::